This is how the trial works:
We send your contact details to someone who is giving the stool a try. They contact you and send you their trial stool with the 2 spare rockers, on a date that you both agree to. Keep all the packaging.
The rocker is held in place by 6 screws. You will need a Posi drive screwdriver to swap and try the different rockers, and a roll of clear tape, preferably wide, to repack the stool.
If you like it and feel stable with whichever rocker is fitted when it arrives you've no need to any gentler rockers. Do try any livelier rockers though - you may like them even more.
When you've tried it for about a week we'll send you contact details for the next person to try it. You arrange a date, book and pay for carriage to them. This should cost under ₤15 and take 10 - 15 mins. You'll need to be online, and a printer is helpful.
If you then decide to order posChair 1 it will be delivered free, and anything you've paid towards carriage will be deducted from the price (except any timed delivery surcharge you've requested).
Most convenient & economical way to book COURIERS
Doing it this way uses fewer courier journeys than returning the stool to us after each trial. It also means you can try it without us having to make deductions for minor wear and tear on brand new stools.
Regrettably because of carriage costs we can't include the Highlands, Islands, or Northern Ireland at the moment.
We're always happy to lend a trial stool to local people, or those visiting Keswick but do email us first. Please don't drive long distances out of your way, using a courier instead will use much less CO2.
Delivery of trial stool
Being flexible will make this work best, and we're sure you'll help us, so we can avoid having to set exact conditions. We suggest about a week for a trial. You may well fall in love with it quickly. If you've tried it for a week and still can't make up your mind by all means try it a bit longer, as long as you let us know.
We'll pass your contact details to one customer at a time, until one of them can agree to send you a stool on a day that is ok for you. You then send them your address. If you can give your mobile number some couriers will text you options on the morning of delivery, and an expected time slot.
Delivery times aren't usually guaranteed, and occasionally go wrong, but most couriers will try to deliver several times if necessary.
If it is difficult for you or the sender to be in, can it be collected/delivered from/to work, a neighbour, or a safe place (this last at your risk, in some busier places drivers won't leave it without a signature)?
Also see if one of the 'Drop off & Pick Up points' is convenient for you - COURIERS
Sending the stool onwards after your trial
Arrange a delivery date with the recipient whose details we send you. If you can't agree a date we'll send you up to 2 alternative recipients. Some people will be able to receive it at any time, others are available less often.
Be prepared if requested to book delivery on a specific weekday, preferably with text notification. This normally means a next day service, so book collection from you for the previous weekday (48 hour services can arrive on either of the following 2 days).
It is slow and confusing for everyone if messages have to go through us, so we ask you to arrange this directly with your recipient.
If your recipient wants to pay for a more expensive service e.g. AM or PM, or Saturday delivery, agree the details and extra cost with them and ask them to confirm it with us. We will charge the delivery surcharge to their card, and refund your card with this amount.
Forward your courier's tracking link or number to your recipient and to us. Check the collection times on the discount website and make sure someone is in when they come. If you have to book another collection they will usually charge you again.
If you really can't reach an acceptable arrangement with any of 3 other people then you may send it back to us instead.
(Obviously if we get the chance we'll send you details of someone nearby, to give you the option of delivering it yourself)
Book a trial of posChair 1
The standard height fits people from 4'8" to 7'0" tall.
The rocker is turned from solid European beech.
The upholstery is from Camira's Xtreme range, a top quality 100% recycled polyester crepe weave, woven in Yorkshire. It has an attractive texture and is very long lasting.
The trial stool may have any upholstery colour, but if you choose your preferred colour below, and we send you the first trial of a brand new stool, you will have the option of buying it (just pack up the spare rocker when you've found the one you like, and we will collect it).
We will ask for your card details as security. These will be stored very securely. We will not charge you anything unless you tell us you want to pay a courier surcharge, or you fail to return the stool, when we'll have to charge for it. (We've had to set a price of 1 penny for the form to work, but you won't be charged.)
Or, if you'd rather not give your card details yet: Email to request a trial
We'll ask for your details just before a trial stool becomes available. The waiting time will be the same, currently about a month.